For salons, clinics, shops and services

A Telegram bot that answers from your own documents

Pick a template, add your price list and FAQ, connect Telegram. Your bot is live in about 10 minutes — and hands the chat to your team when it can’t help.

Create your bot See how it works

No code · Ukrainian and English · a person can always step in

Demo salon/Agents/ Salon assistant Draft · edited from v3

Versions Test in simulator Publish v4

Add to flow Search steps and triggers

Triggers Incoming message External event Schedule / cron

AI Agent Completion

Flow Router / condition Parallel / join

Actions Send message API request Escalation / exit

Knowledge bases are attached to an agent in its settings, not placed on the canvas.

else needs_human == true

Incoming message Telegram · API

Parallel

Completion · guardConversation guard → needs_human, reason

Completion · observerTopic tagger Fast model · topic goes to Analytics

Needs a person?

EscalationNotify operator Flow paused until hand-back

AgentReceptionist Strong model · prompt v4 Services & pricesOpening hours & rules → messages[ ]

Send messageSend replies {{receptionist.messages}} · one message per item

External event booking.created · from your system

API requestLoad booking GET api.salon-crm.example/…/:id

CompletionWrite confirmation

Send messageSend confirmation

Schedule / cron Daily 18:00 · chats silent for 24 h

CompletionWrite follow-up

Send messageSend follow-up

100%Fit ComfortableCompact

Last test runSimulator · Telegram · no errors Open last run in Langfuse

Agent step Receptionist Runs once per customer message · never messages the customer itself

Prompt ReceptionistLibrary · v4 Open in prompt library Pin v4Follow latest

Model Strong modelPlatform-provided

Knowledgesearched by the agent Services & prices Opening hours & rules Attach knowledge base

Outputenforced as structured output messageslist of text · built-in Add field

If the model fails Escalate to a personafter 2 retries Timeouts, provider errors or the usage limit. The run is marked failed in Langfuse.

Replies go out only through a Send message step. Each item in messages becomes its own chat message.

DS Demo salonbot · Telegram

How long does a gel manicure take? About 75 minutes, including removing the old coating. Want me to find a time for you? from Price list 2026.pdf

How it works

From sign-up to a live bot in three steps

The quick-start walks you through it. You can change everything later in the flow builder.

Pick a template

FAQ, FAQ with hand-off, scheduled follow-up or event notifications. Or start from scratch.
Add your documents

Upload PDFs and docs, or connect Google Docs and Notion. The bot answers only from them.
Connect Telegram and publish

Paste your bot token from @BotFather. Or use the API channel for your website or CRM.

Features

Everything a small team needs to run a bot

Visual flow builder

Drag steps onto a canvas: agents, conditions, messages, API requests. No code.
Answers from your documents

Knowledge bases from files, Google Docs and Notion, kept in sync.
Inbox for your team

Take over any chat, reply yourself, then hand it back to the bot.
Test before customers see it

A simulator runs your draft. Customers keep talking to the live version.
Versions and rollback

Every publish is a version. Restore an old one in two clicks.
API for your site or CRM

Send messages and events from your own systems; get replies by webhook.

Your first bot is about 10 minutes away

Start with a template and your own documents.

Create your bot

A Telegram bot that answers from your own documents

From sign-up to a live bot in three steps

Pick a template

Add your documents

Connect Telegram and publish

Everything a small team needs to run a bot

Visual flow builder

Answers from your documents

Inbox for your team

Test before customers see it

Versions and rollback

API for your site or CRM

Your first bot is about 10 minutes away